Types of Service Businesses – We will do everything we can to get income, of course in a good way. There are many business ideas that make your financial affairs easier. Before thinking about the idea, find out from within yourself, what are your skills, what can you do.
To build a business, you need to be prepared carefully regarding the business you want to undertake so that the results are maximized. The preparation starts from the capital. The business capital depends on what business you want to build.
Like a service business, the main capital of a service business is one’s own expertise. If you have a passion or expertise in a certain field, of course you will know what business you want to build.
Definition of Service Business
Service business is a commercial company consisting of individuals or groups, having experts in a particular field whose job is to complete tasks for the benefit of customers. The product provided from a service business is not a tangible object, but a skilled workforce to provide to customers.
In the service business also prioritizes customer satisfaction. However, this is different from other businesses. Customer satisfaction is obtained from the performance results that we provide to customers. To get customer satisfaction, we must be able to complete tasks according to their requests.
In addition, the key to making this business known to more people is through customer testimonials. This testimony is in the form of customer trust in the service experience provided. Because this business does not provide tangible products, try to maximize performance so that customers are satisfied and come back, or even propose your service business to their friends.
Definition of Service Business According to Experts
1. Djaslim Saladin
According to Djaslim Saladin, a service business is a business that carries out intangible activities and does not result in ownership of the consumer.
2. Norman
According to Norman, a service business is a business that takes action in the form of contact between producers and consumers whose value is more than just results.
3. Adrian Payne
According to Adrian Payne, a service business is a business that carries out economic activities that have value benefits or intangible benefits, where there is interaction with consumers or goods that does not result in a transfer of ownership.
4. Christian Gronross
According to Christian Gronross, a service business is a business whose activities consist of a series of intangible activities between service employees and customers to solve a problem.
5.Philip Kotler
According to Philip Kotler, a service business is a business that offers an intangible action, and does not cause a transfer of ownership of the resulting product.
Service Business Characteristics
Intangible product
Service companies do not offer tangible products, but only value. This value has benefits provided to customers.
Its main activity is selling services
In accordance with the understanding that has been described, service businesses only sell and offer services from service employees. These services can be in the form of energy, mind, and other special techniques.
Service prices are uncertain
The price offered for one service product cannot be equated with other services. This relates to the expertise of service employees and consumer needs.
There is no base price
Because this business does not sell physical goods, this business does not require prices for raw materials. The financial statements cannot be seen and calculated from the cost of goods sold. But the price of services is usually created from the results of services that have been provided, and high flying hours.
To better understand the accounting system that exists in service and trade companies, Sinaumed’s can also read the book Service & Trade Sector Accounting for Small & Medium Enterprises which also contains various examples and discussions that can help you understand it more easily.
Types of Service Business
There are several types of businesses that might suit you. But this must be adjusted to the expertise of each. Curious what kind of business there are? Come on Sinaumed’s, let’s look at the following review!
1. Transportation Services
Transportation is a way to transport and move goods or people from the place of origin to the destination. All aspects of life require transportation, starting from the fields of economy, politics, defense, security, and others.
This transportation service is divided into three, namely, land transportation, sea transportation, and air transportation. The three sections of course have different vehicles as well. Land transportation services in the form of cars, motorcycles, buses, trucks, and trains. Sea transportation services in the form of ships and boats. Air transportation services in the form of planes, jets, and helicopters.
Then, examples of services offered in each transportation are different. In land transportation in the form of taxis, motorcycle taxis, public transportation buses and public transportation, trains (KRL, MRT, LRT), as well as buses for trips within or outside the city. Then, sea transportation has business services in the form of ships. Furthermore, for land transportation, it has aircraft business services with several airlines, as well as helicopter and jet rentals.
To learn how the existing accounting system for this type of service business, Sinaumed’s can read the book Accounting Systems for Automotive Service Businesses.
2. Health Services
Health services are services provided to people who need examination, treatment, medical action, medical consultation, care, and use of medical facilities provided by the hospital and related health service units.
Not only hospitals, health centers and clinics are also one of the health service businesses. The difference is only in the completeness of the existing facilities. Usually complete facilities are in the hospital.
Examples of community services include doctors, nurses, health clinics, maternity homes, health laboratories, and others.
3. Educational Services
Education services play an important role in improving the quality of human resources. The success of these educational services is determined by the quality of services provided to pupils, students or students. Good quality education will produce good human resources as well.
Educational services cannot be separated from the source, namely the educational institution that provides these educational services. That is, if students buy this service, they will directly deal with the service provider
In addition to providing knowledge, educational services should also provide comfort during the teaching and learning process. Convenience in learning is the key so that students can absorb knowledge well.
Of course, you already know what are the examples of educational services. They are teachers and lecturers. Teachers can include school teachers as well as tutors.
4. Author Services
Writers are creative actors who create their written works like works of fiction and non-fiction. These works are created and developed from the ideas, feelings, and thoughts of the author.
In this digital era, writers are needed. Many writers write for company websites, company social media, write an advertising product, and so on.
Writers can be one of the service business options. Writers now do not need to print their writings if they want to be read by the general public. With the internet and several available platforms , writers can upload their own writings on their personal blogs or the website of the company where they work.
There are several examples of writing services including, content writers , namely people who write articles in the form of articles on personal or company blogs or websites. Then, SEO writers are writers who can combine their written content with techniques from SEO ( Search Engine Optimization) . Next, there is a copywriter , namely a person who does the writing for the product to be advertised.
Some examples of these writers are included in non-fiction writers. Then the next writer is the writer of novels and short stories. As you know, the authors of these novels and short stories usually have their own printed books, or can also upload them on certain platforms . After that there is a screenplay writer, this writer offers his services to the world of cinema. The script he wrote will later be made into a film.
5. Editorial Services
In every project in the creative world, of course, we need the services of an editor. An editor or editor is someone who is responsible for ensuring and correcting a project so that errors do not occur when they want to publish it.
The editors here are not only for the work of writers, but the editors here are also for jobs in the world of film and photography. Because it has an important role, the editor is someone who is involved in all aspects of the project.
There are several examples of editor services, namely, copy editors (editing scripts, spelling, data, etc.), then film editors, photo editors, and there are also sound editors.
6. Photography and Videography Services
Both of these service businesses are engaged in the same field, namely the creative industry, the same as the business of writers and editors. Even though photography and videography services sound similar, the techniques used are still different.
Photography services offer services with expertise in photographing an inanimate or living object whose results can be used for the personal interests of consumers or also used for the benefit of the company.
For videography services it is almost the same as photography, but as we know videography is more about video capture techniques, camera movements to produce decent videos according to customer requests.
Both of these services are assisted by their respective photo and video editors. Usually photographers or videographers can edit their own videos, but it is possible for large companies to split the service business in two.
7. Electronic Service
Opening an electronic service service or working in the electronics service field in the current era is the right choice. Almost all people use gadgets and electronic devices at home. What if the tools are damaged? There are some people who think that if the goods in their house are damaged, they will buy them again. But do not rule out someone who wants to fix it again.
If Sinaumed’s wants to open an independent electronics service, of course, the capital needed besides expertise is capital for spare parts from electronic goods according to your service services. However, if Sinaumed’s works for an electronics company, of course he only relies on expertise capital.
This electronic service is broad, because the electronic goods used by people vary. Ranging from personal items to household items. These are some examples of electronic service services which include, device service services ( smartphones, laptops, tablets, computers), printers, TVs, DVDs, radios, washing machines, refrigerators, air conditioners, musical instruments, and others related to goods. electronic.
8. Graphic Design Services
This graphic design service is often in demand by business people. Business people use this service to design logos, business cards, and other things related to the company’s business.
This graphic design service is an individual service or an agency that offers their expertise in art such as drawings, illustrations, and those related to design according to customer needs.
A graphic designer who offers his services must also have broad insight beyond his expertise in making designs. These insights include technology, culture, philosophy, science, and social. Because it concerns what will be the idea that will be poured into a picture.
9. Financial Services
Financial services are types of services provided by financial institutions. The financial institution industry in question includes banks, insurance companies, consumer financing, export-import financing, securities, and credit card companies.
In this case financial services are supervised by OJK (Financial Services Authority). OJK regulates all financial services in Indonesia, consisting of banking, insurance, capital markets, pension funds, financing, and other financial services industries.
For Sinaumed’s who have expertise in finance, this can be an option for your work.
10. Tourism Services
This tourism service is very potential in Indonesia. This is because Indonesia has many tourist destinations and the natural beauty of Indonesia. The beauty of Indonesia is an attraction for domestic and foreign tourists.
Indonesia’s tourism sector is growing and developing into an important industry to increase the country’s foreign exchange. This is due to the increasing number of Indonesian tourism connoisseurs from abroad. In addition to adding to the country’s foreign exchange, Indonesian culture can also be easily introduced.
Examples of the type of tourism business include accommodation businesses, vehicle rentals, rental of tourist equipment, and providers of tourist areas.
Service Business Purpose
Service companies or individuals have the aim of making a profit or profit from the services that have been offered. To be able to benefit, it is important to have good financial records in the form of reports. Learn how through the book Easy Ways to Prepare Financial Statements for Service Companies.
In addition to the benefits for service providers, these benefits are also given to customers with satisfactory service from service providers for the needs sought from customers.
This service business also has a goal as a provider of procurement of goods. Where in the business world access is also needed to purchase goods. Generally a company will consult to buy and sell certain goods.
Employment is also the goal of this service business. The more service businesses that develop, the more jobs are created. This service business absorbs labor from the community.
Conclusion
Service business is a commercial company consisting of individuals or groups who have expertise in a particular field to meet customer needs. This service business does not offer tangible products to customers, but only offers labor or expertise in certain fields needed by customers.
These service businesses do not have a cost of production because most of them do not need capital in the form of goods to transfer their ownership. Capital for service businesses is usually only from expertise and passion . However, several service businesses also offer leasing of goods whose capital is the maintenance of the goods themselves.
This service business certainly aims to seek profit or profit for the individual or the company. This advantage is exchanged to the customer with the expertise of this service provider.
With this service business, job opportunities are wide open. The more service businesses develop, the wider the job opportunities are created
Well, Sinaumed’s, that’s an explanation of the type of service business. Sinaumed’s can also learn about service businesses by reading books related to service businesses.
To find books related to service businesses, Sinaumed’s can buy them at https://sinaumedia.com/ . sinaumedia as #Friends Without Limits has provided a variety of quality books. Let’s continue to learn by reading books. Come on, buy the book now!
Author: Ricky Atthariq